Sales Conditions and Return Policy

General Sale Conditions

The General Sale Conditions govern all contracts of trade and constitute an integral part of it.
The Seller reserves the right to modify at any time the General Conditions, provided that will be considered applicable to the Sale and Purchase Contracts those published in the Online Shop at the time of the customer orders.
In case of conflict between the General Conditions and any other terms or conditions of the Sale and Purchase Agreements published in the online store, the terms and conditions more favorable for customers will be applied.


The Shipping Costs for items dispatched in Europe really depends on the Country in which you live. You can check the shipping costs directly in your shopping cart, before competing the order. The average prices, considering all the European Countries are:

-18 € for ring sling or bei dais or for orders till 1,99 kg
-28 € for all other baby carriers type, also more than one, from 2 kg up to 2,99 kg

-32 € for all other baby carriers type, also more than one, from 3 kg up to 5 kg
-42 € from 5 kg up to 10 kg
-you can make cumulative shipments, please contact us if you are interested

If you live outside Europe please contact us for shipping information.
If you live in Italy, please go to the Italian Website.

In reference table available for each product, consultable before purchase, the delivery time are indicated; signing the Purchase Agreement, the Purchaser agrees to the reported deadlines.
Designated Couriers for the shipment of products are GLS and the Postal Service, depending on the period and the area required for delivery. The Seller reserves the right to use a different  courier at any time without the need to notify the customer, unless specifically requested.
At the time of shipment, the code for tracking the package is sent to the Buyer. The Seller can not in any way be responsible for delays in delivery attributable to the Courier or the Buyer, verifiable by tracking package. During the festive period, it is possible that the timing of delivery suffer delays due to parcels surplus management in Couriers centers; Seller can not in any way liable for the delays in delivery.

Payment Methods
Payments can be made by credit or debit card, Postepay, Paypal or bank transfer . Payment is considered made when it is credited along with:
•    the order in case of payment by card or Paypal or
•    money credit in case of banking transfer or
•    upon presentation by the Purchaser (by mail) of the transaction receipt with CRO number in case  banking transfer

The payment by banking transfer must be made within one week from the order, under penalty of the order cancellation. When ordering, the Buyer receives an automatic email with the order confirmation, without distinction of payment method used, even when it is not yet accredited , as a means of completion of the Sale and Purchase Agreement.

A 10% discount is granted to consultants and to sling libraries provided with certificate or certification of its business. The discount is valid for the permanent collection baby carriers but not for the limited edition.
A discount of 10% is guaranteed for cumulative orders or purchasing groups for at least 10 baby wearing carriers, limited edition excluded; the Seller reserves the right to evaluate discount also on the Accessories, according to the requested article.
The Seller reserves the right to make other types of discounts, related to the period of year, the type or number of products sold, however discounts notified in advance to the Buyer.

Invoice Release
The online sale is part of the series of transactions not subject to compulsory certification as per art. 2 letter oo) of Presidential Decree of 21 December 1996, n. 696; the Seller is not required to Invoice issuance unless not requested by the Purchaser. In case of the Purchaser needs Invoice, it must be requested in conjunction with the carrying out of the order, such as from art. 22 of Presidential Decree no. 633 of 1972 and Resolution 274 / E 2009 of the Italian Revenue Agency. If the amount of the order exceeds 77,47 €, on the Invoice is placed a stamp duty of 2 € value, which must be previously paid by the Buyer, as defined in art. 1199 c.c..


Product Information
The Purchaser has the right to ask all information it considers necessary to the product knowledge BEFORE the completion of the Sale and Purchase Agreement; the Seller is willing to provide all the information that the Buyer needs to place the order, in writing, with pictures or telephone communications, where required. All efforts have been made to make sure of the accuracy of the information presented on the Seller website; for this reason the Vendor or its suppliers are not responsible for the lack of understanding by the Purchaser or any omission of information deemed relevant by the Buyer when they have not been previously required, nor of the consequences of the same.
The product names are used only for a purpose of identification. The images are used for indicative purposes, colors and designs may vary slightly from those presented within the site, due to the lighting and the position from which the picture is taken.

The products for sale in this On-line shop are totally handcrafted, weaved from natural yarns and with semi-automatic looms, hand-packed one by one. Shots fabric, small spots in the wires, different thicknesses, knots, are to be considered a guarantee for the naturalness of the yarns used in our products rather than manufacturing defects.
The normal narrowing of natural fibers (4-8% of the fabric, depending on the blend) is usually calculated in the manufacture; in any case the Seller can not in any way be held responsible for a shrinkage less than or equal to 10% of the dimensions indicated in this Site. Such a shrinkage may result either from the production or from the treatment of natural fiber before the weaving, either by washing / drying / ironing / uses carried out by the Purchaser in the post sale period, in all cases hardly demonstrable. The Seller reserves the right to consider case by case the possibility to evaluate any requests or reports from Buyers about a narrowing at or below 10% of the products sold.
The indications for washing are affixed on each product with an appropriate label and are nevertheless also indicated in this site: Seller can not in any way be held responsible for damages incurred in the event that such information are not provided.
Considering the type of weaving and the manufacture, each product must be evaluated as a single piece and for this reason the measures provided in length and height are to be considered indicative; a variation of less than or equal to 10% in the indicated size, a difference in the hems and seams, or any difference that does not affects the validity of the product and the proper accuracy, can not be imputed to the Seller and is instead to be considered as a guarantee of the product craftsmanship.

Errors and / or inaccuracies in the On-line Store
The Seller undertakes to constantly check the On-Line Shop in order to avoid errors or inaccuracies. However, it is possible that the On-line Store contains, or might in time include, errors, inaccuracies or omissions. The Seller, therefore, reserves the right to correct any errors, inaccuracies or omissions contained in the Online Shop even after it has been sent an order and also reserves the right to change or update information at any time without prior notice to the Buyers.


Intellectual Property
All intellectual property rights connected to the On-Line Shop (including its contents) are exclusive property of Bressan Nicoletta, as owner of the activity and of the web site. The Shop On-line and its contents can not be reproduced either partially or entirely, transferred by electronic or conventional means, modified, linked and used for any purpose without prior written consent of Bressan Nicoletta.


Applicable Law
The General Conditions and the Sale and Purchase Agreements are governed by Italian law (and in particular by the Consumer Code - Legislative Decree 206 of 06/09/2005,  which in articles from 50 to 67 governing distance contracts – and by Legislative Decree 70 of 09/04/2003 in the field of electronic commerce) and according to this must be interpreted.
Any disputes that may arise in connection with the General Conditions and / or the Sale and Purchase Agreements shall be submitted exclusively to the Monza court.


Return Policy and Withdrawal Right
As required by the Consumer Code Legislative Decree 206/2005, the buyer has the right to recede the contract within 14 working days from the date of receipt of the goods, without penalty (art. 52). The good must be intact and must not show signs of wear. We do not accept refunds after washing or use of the object, (art. 57, parag. 2) , except for obvious production defects, (in this case the Buyer has the burden of proving that the defect is not attributable to the use made of the object).
The right of withdrawal does not apply to the supply of goods made on specifications or clearly personalized (art. 59 paragraph c) and  Article .1,  paragraph 1 of Legislative Decree no. 21 February 2014, n. 21).
The Buyer is required to pay the direct cost of returning the goods to the Sender if, upon the exercise of the right of withdrawal, the delivery of the goods had already taken place, (art. 57 paragraph 1).
The seller, in turn, is obliged to refund any amounts already paid by the purchaser, free of charge and in the shortest possible time (art.56).
The right of withdrawal is exercised by sending, within the deadline, a written notice, to be sent to the place of business by registered letter with acknowledgment of receipt. The communication can be sent, within the same period, by telegram, telex, e-mail and fax, but it must be confirmed by registered letter with acknowledgment of receipt within forty-eight hours (art. 64)

Withdrawal Right for Tailoring Customizations
The customizations and changes (cutting and / or packaging of different baby carriers respect to what initially provided) as well as already used baby carriers, are made from time to time, after agreement between the Consumer and the Supplier, at a price agreed by them according to the type of customization required. With the approval of the Supplier proposal and the advance payment of the required sum, the Consumer accepts the customization and surrenders any right of withdrawal, which does not apply to the supply of goods tailored to specifications or clearly personalized, as to rt. 59 paragraph c) of Legislative Decree 206/2005 and  Article .1, paragraph 1 of Legislative Decree no. 21 February 2014, n. 21. In case of the personalization requires a delivery to and from the Consumer, the shipping costs are totally against him, due to the fact that it is a tailoring service and not a direct sale of the good.